You’ll find here answers to common questions you may have regarding the colloquium. Feel free to ask further questions by email to email@example.com
1. Ticket Cancellation
The following rules apply for ticket cancellation
- 6 – 2 months ahead of the event (until September 6, 2017): free of charge
- 30 -15 days ahead of the event (from September 7, 2017, to October 22, 2017): 50% of the fee
- less than 15 days ahead of the event (after October 22, 2017): full fee amount, no reimbursement.
The event takes place in a secured zone, don’t forget to bring an ID document. If the security refuses you at the entrance, we cannot refund your ticket.
3. Program Changes
Unforeseen incidents can happen, we cannot foresee the reasons that could lead to a speaker being unable to attend. In this case, we will do our best to find a replacement. By registering, you accept that speakers’ changes give you no right to a refund.
If you have special needs regarding accessibility, please do let us know in advance. We will do our best to offer you proper accommodation.
5. Films / Photos
A team will be documenting the event with videos and photos that we will release after the colloquium. With your registration, you grant us the right to use this material for documentation and marketing purposes.
After ordering tickets from our website, payment should be made within 5 days. We will not accept any cash payment at the entrance of the colloquium.
No parking space available on site, we recommend taking public transportation:
Take tram Nr. 1 from the train station (direction Dreirosenbrücke) and stop at “Novartis Campus” station.